Privacy Policy

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This Privacy Policy describes the practices PerfectRec follows when collecting and using information shared when you visit the PerfectRec website.  By using the PerfectRec website, you consent to the terms of this Privacy Policy.  PerfectRec may revise this Privacy Policy from time to time as needed.  If we make material revisions to the Privacy Policy, we will provide notice an opportunity to review the revised Privacy Policy before you continue to use PerfectRec.

  1. What information does PerfectRec collect and how is it collected?  

    1. Personal Information

      1. Information you choose to provide:

        • Email address

        • First and last name

      2. Information automatically collected when you use the PerfectRec website:

        • IP Address

        • Location Data: Approximate geolocation based on your IP address 

    2. Non-Personal Information

      1. Information required to use the PerfectRec website:

        • Your responses to PerfectRec’s product recommendation questionnaires

      2. Information automatically collected when you use the PerfectRec website:

        • Type of device that you used to access the website

        • Type of browser that you used to access the website

        • Dates you accessed the PerfectRec website

        • Session replay data to help PerfectRec reproduce and fix issues and understand how individuals use the PerfectRec website, including recreations of your screen and where you clicked, typed and scrolled (limited to your activity on the PerfectRec website only).

  2. How does PerfectRec use the information it collects?

    • Recommending products based on your questionnaire inputs

    • Creating and maintaining user accounts

    • Testing and improving the PerfectRec website and its services

    • Emailing marketing materials or newsletters

    • Generating aggregate, non-identifying information about how people use the PerfectRec website

    • Detecting, investigating and preventing activities that may violate PerfectRec’s policies or that may be illegal

    • Advertising relevant products to you on the PerfectRec website, either through PerfectRec’s advertising platform or a third-party service provider

  3. How does PerfectRec use cookies?  

    1. What are “cookies? Cookies are small data files that are placed on your computer or mobile device when you visit a website.  Cookies typically contain a distinct anonymous ID for each user and enable websites to retrieve this data when users revisit the website.

    2. What types of cookies does PerfectRec collect and why?

      • PerfectRec does not use cookies.  However, third party software used by PerfectRec may utilize cookies for website analytics purposes.

  4. Who does PerfectRec share my information with?

    • Service providers: PerfectRec may share your information with third parties that perform services for PerfectRec or on our behalf, including but not limited to hosting services, data analysis, email delivery, and advertising vendors and networks (e.g., DataDog, MixPanel, Google Analytics, AWS).

    • Marketing services: With your consent, or with an opportunity for you to withdraw consent, we may use or share your information with third parties for marketing purposes, as permitted by law.

    • Legal purposes: PerfectRec may be required to release information for legal purposes, such as court orders, subpoenas, warrants, etc.

    • As a result of a change in ownership: PerfectRec may share or transfer information in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy.  This Privacy Policy will apply to your personal information that is shared with (before and after the close of any transaction) or transferred to the new entity.

  5. Does PerfectRec sell my information?

    • No.  PerfectRec does not sell any of your information.

  6. Does PerfectRec collect information from children?

    • PerfectRec’s website and services are not intended for or directed to anyone under the age of 13.  PerfectRec does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to create an account.  In the event that PerfectRec learns that we have gathered information from anyone under the age of 13 without the consent of a parent or guardian, PerfectRec will delete that information as soon as possible.

  7. How does PerfectRec protect my information?

    • PerfectRec and its third-party data storage vendors have implemented security measures designed to protect your information from authorized access, including encryption (all data is encrypted at rest and during transmission).  Please remember that no method of transmission over the internet is 100% secure.  We cannot guarantee the absolute security of your information, but PerfectRec will take all legally required and reasonable precautions to protect your information.

  8. What are my rights regarding the use of the personal information I share with PerfectRec?

    • You may opt-out of receiving marketing communications or newsletters by using the “Unsubscribe” link at the bottom of the email you received.  You may also receive service-related email announcements on rare occasions (for example, when PerfectRec updates this Privacy Policy), and you cannot opt-out of receiving these communications.  If you have created a user account, you may delete your account.

  9. Links to Other Websites

    • PerfectRec may provide links to other websites.  However, PerfectRec is not responsible for the privacy practices employed by those websites or the information or content they contain.  This Privacy Policy only applies to information collected by PerfectRec through the PerfectRec website and services and does not apply to your use of a third-party website accessed by a link on the PerfectRec website.

  10. How do I contact PerfectRec?

    • If you would like more information about this Privacy Policy, please contact PerfectRec by email at toucomplaints@perfectrec.com.